admin This section of guides covers viewing your Bidder List in the Webtron Dashboard, as well as the various Bidder Management options:
- Accessing your full Bidder List
- Searching your Bidder List with the Modify Filter panel
- Manually Activating a Bidder’s account
- Editing a Bidder’s profile details (First Name, Last Name, Email Address, External Ref. Number)
- Banning/Locking a Bidder’s account
- Viewing Bidder Auction Registration and Invoice Histories
- Viewing a Bidder’s profile updates history (Audit Trail)
- Whitelisting and Red Flagging a Bidder’s account
- Adding Activity Notes to a Bidder’s account
Terminology Note – As with other guides concerning Bidders, we use the terms Bidders and Users interchangeably, as Users is the universal term for both Bidders and Buyers, but Bidders is the more common terminology. If you’re confused whenever one of the guides says “Users” instead of “Bidders”, don’t worry, both terms mean the same thing, it’s just some areas of the Dashboard use the term “Users” instead of “Bidders”.
Users & Groups – Restricted Access
As with other sensitive areas of the Webtron Dashboard, access to the Users & Groups > Users menu is restricted to your Admins with Webtron Admin Tier 4 or higher.
The option to export your Bidders is also restricted to Webtron Admin Tier 5, meaning only admins with the highest access tier can generate Bidder CSV export spreadsheets.
Overview Video: Accessing your Bidder List
0:00
/
0:00
Guide Under Construction: The written component of this guide is currently under construction, please refer to the Tutorial Video above while we get things ready!
Bidder Management Starting Point – Bidder Management involves a using the Modify Filter panel in the Users menu quite a bit, so for most scenarios (with the exception of the first) we’ll be using the Users & Groups > Users menu as the starting point for each Navigation Path.
Searching your Bidder List with Modify Filter
*Bidder List Display Limit – If you Bidder List grows beyond 1000 Bidders, the Bidder List table will display only the first 1000 Bidders. Click the blue Export these Users button above the table to export the full 1000+ Bidders as a CSV spreadsheet.