Alec Young What does the Minimum Acceptable Offer do?
Setting a Minimum Acceptable Offer will modify how Offers are handled. By default, submitted offers can be accepted or rejected by your Dashboard Admins, and if Bidders and Buyers try to set their offer amount equal to or a lower than the Opening Bid/Current Highest Bid, they will not able to submit it. Since these offers aren’t submitted, they do not contribute to the Max Offers cap for that Item.
Where Minimum Acceptable Offer comes in is your Bidders and Buyers can still submit offer amounts matching or lower than the Minimum Acceptable Offer amount, but these offers will immediately be auto-rejected, with these auto-rejected offers also counting towards the Max Offers cap.
The Minimum Acceptable Offer amount is completely hidden from your Bidders and Buyers, and allows you to process low offers automatically and prevent potential lowball offer spam.
Platform-by-Platform
Setting the Minimum Acceptable Offer amount is slightly different between the Webtron Dashboard and VendorPlus, so this guide will be divided in two.
To skip ahead to your chosen platform, use the tabs listed below:
Webtron Dashboard – Setting the Minimum Acceptable Offer Amount
In the Webtron Dashboard, the Minimum Acceptable Offer amount is set by first setting the item to Purchase Option: Make Offer, then adding an amount to the Purchase Price field for that item.
This can either be done via the Item Upload CSV spreadsheet, when your Item is in Ghost status, or by placing your Item into Draft status and then pulling it into Bulk Edit.
For the purposes of this guide, we’ll use the Bulk Edit method, but the steps for the spreadsheet and Ghost status items are functionally the same.
Step 1: Open the Item List and Draft your Item(s)
In the Webtron Dashboard, navigate to the Auctions & Items > View Auctions menu, then click on the # Items link under the Items column to open the Item List for that Timed Auction/the Marketplace:
Once the Item List loads, check the Status column and confirm your Items are in either Draft or Preview status:
If they are not, use the checkboxes at the left-hand edge of the Item List table to select your Item(s), then click the Draft action above the table and click Confirm to proceed:
Step 2: Open your Item(s) in Bulk Edit
Once in Draft status, select your Item(s) again if you haven’t already, then click the Bulk Edit action above the Item List:
Step 3: Scroll across to the Purchase Price field
After Bulk Edit opens, use the side-scroll bar or the Switch Ends button at the top-right of the menu until you see the the Purchase Price column:
Before clicking on the Purchase Price field, confirm your Item’s Purchase Option is set to Make Offer/MAKE_OFFER:
Once confirmed, click into the Purchase Price field and enter a whole amount:
Step 4: Click Save and Finish to proceed
After setting the Purchase Price for your Item(s), click the Save and Finish button above the top-left of the Bulk Edit table, then click Confirm:
You’ll be moved back to the Item List, and your Item(s) will now have the Minimum Acceptable Offer amount set.
VendorPlus Auction Manager – Setting the Minimum Acceptable Offer Amount
For clarity, if you select Purchase Option: Make Offer, the New Lot form in VendorPlus will display a dedicated “Auto-reject Low Offers” checkbox that, when ticked, will enable the Minimum Acceptable Offer field.
This can be done either when creating a new item or when editing an existing Item.
Step 1: Open the Item List and click New Lot or Edit
In the VendorPlus Auction Manager, hit the title of your Timed Auction/Marketplace or hit the View Lots shortcut to open your Item List:
Then hit New Lot at the top of your screen, or look towards the right-hand edge of the Item List table and hit Edit on your existing Item(s):
Step 2: Scroll down to the Purchase Option section
All of the Purchase Option and Make Offer options appear in both Express and Full Mode so you can stick with either mode and scroll down to the Purchase Option section:
Confirm your Item is set to Purchase Option: Make Offer if it isn’t already. After selecting Make Offer, the Auto-Reject Low Offers checkbox will appear (if you are using Item Type: Lot, the checkbox will appear after the Reserve field):
Tick Auto-Reject Low Offers, when ticked the Minimum Offer Amount field will now appear with a red border:
Step 3: Set your Minimum Offer Amount
Hit the Minimum Offer Amount field and type in a whole amount:
Step 4: Hit Save Draft or Sync this Lot/Listing:
Once you’ve added an amount to the Minimum Offer Amount field, scroll down and click either the Save Draft button (if you haven’t synced your Item(s) yet) to save your changes, or the Sync this Lot/Sync this Listing button to save and sync your changes over to the Webtron Dashboard:
After returning to the Item List, your Item(s) will now display the special “Auto-Rejecting Low Offers” badge:
VendorPlus Consignments – Setting the Minimum Acceptable Offer Amount
As part of the VendorPlus Consignments – Bidding & Buying update, you will be able to toggle if your Vendors and Consignors can nominate which Purchase Option they want their Item(s) to use. If they select Bidding + Offers or Offers Only, they’ll have the option to also set the Minimum Acceptable Offer amount.