Alec Young Processing Consignments – When, Where, and Who
When you will process Consignments
Each time a new Consignment is submitted by your Vendors and Consignors, you’ll receive a notification email specifying the submission Title and Vendor Name.
Where you will process Consignments
That new submission will now be available inside the Manage Consignments menu’s Pending tab, under the Actions column.
Who will process Consignments
Your team members with the Site Manager or Auctioneer role can process Consignments, other roles such as Yard Officers, Accounts and Vendors/Consignors cannot see or access the Consignment Manager.
Processing Consignments – Actions
For Consignments in the Pending status, your Site Managers and Auctioneers will have 3 available actions:
- Approve
- Reject
- Edit/Revise
These actions are displayed under the Actions column.
Approving Pending Consignments
Once you have reviewed one or multiple consignments, you can approve them to move them from Pending to Approved status. When in Approved status, consignments can be assigned to an auction.
Step 1: Open the Pending tab inside the Consignment Manager
From anywhere in VendorPlus+, float your cursor or tap on the Consignment Manager option in the menu bar, then click Submissions. The Pending tab will open by default and you’ll now see your Pending consignments in a table:
Step 2: Approve or Bulk Approve
You can approve your Pending consignments one-by-one or select multiple and bulk-approve.
Step 2A: Approving an individual Pending consignment
To approve a single Pending consignment, look to the right-hand side of the Pending table, under the Actions column you’ll find a series of 4 buttons:
Approve
Decline
Edit
View
Click on the Approve button:
You’ll then see a confirmation panel at the centre of your screen, click Confirm to approve that Pending consignment:
Step 2B: Bulk-approve Pending consignments
To approve multiple Pending consignments at once, look to the left-hand side of the Pending table, each Consignment/row will contain is own checkbox. Tick the checkboxes to select your Pending consignments, then, above the Pending tab, click Approve Selected:
A confirmation panel will appear at the centre of your screen, click Confirm to approve your selected Pending consignments:
Your selected consignments will now move to the Approved tab, and any consignments with a Nominated Auction will skip to the Assigned tab and transfer to that Auction’s Item List. The Vendor/Consignor will also receive a notification email confirming their submission has been approved and/or assigned.
Rejecting Pending Consignments
If a Vendor/Consignor has failed to provide required information or you do not wish to accept their consignment, your Site Managers and Auctioneers can reject their submission.
Step 1: Open the Pending tab inside the Consignment Manager
From anywhere in VendorPlus+, float your cursor or tap on the Consignment Manager option in the menu bar, then click Submissions. The Pending tab will open by default and you’ll now see your Pending consignments in a table:
Step 2: Reject or Bulk Reject
You can reject your Pending consignments one-by-one or select multiple and bulk-reject.
Step 2A: Rejecting an individual Pending consignment
To reject a single Pending consignment, look to the right-hand side of the Pending table, under the Actions column you’ll find a series of 4 buttons:
Approve
Decline
Edit
View
Click on the Decline button:
You’ll then see a confirmation panel at the centre of your screen, provide a Reason for Rejection, then click Confirm to reject that Pending consignment:
Step 2B: Bulk-reject Pending consignments
Please note, Bulk-Reject can only be used if the Reason for Rejection is the same for all selected consignments. If the reason for rejection is different or you want to block individual submissions from being resubmitted, use the Reject action for each individual consignment.
To reject multiple Pending consignments at once, look to the left-hand side of the Pending table, each Consignment/row will contain is own checkbox. Tick the checkboxes to select your Pending consignments, then, above the Pending tab, click Reject Selected:
A confirmation panel will appear at the centre of your screen, provide a Reason for Rejection, then click Confirm to reject your selected Pending consignments:
Your selected consignments will now move to the Rejected tab, and the Vendor/Consignor will also receive a notification email confirming their submission has been rejected.
What’s next for Rejected Consignments?
Consignments in Rejected status can move in 2 different workflows:
- The Vendor/Consignor can submit further revisions, allowing their Consignment to be re-assessed and either approved or rejected again.
- Your Site Managers or Auctioneers can use the Reconsider action to move a rejected consignment back to Pending status.