I tried to re-assign an unsold consignment but it's already in Pending status, how did this happen?

Your Vendors can also see if their consignment is in Unsold status, and if it is, they also have the option to re-nominate their submission, which will move it back to Pending status.

Why would I use Return to Approved instead of Duplicate to another auction?

The Return to Approved option is there if you don't have a new auction lined up yet or if you would prefer to keep the consignment in your Approved pool until you decide which Auction, or the if the Marketplace, is the best fit for that/those submissions.

What do I do if I re-assigned a submission by mistake?

As of the v1.0.7 update, you can now use the Pull from Auction action to pull a re-assigned consignment from an Auction and back to either the Approved, Rejected or Archived tab.

Can I re-assign a submission even while it's in Live status/not in Unsold status?

There are two scenarios where you might need to do this:1. You've re-assigned the submission to the wrong auction or wanted to return it to the Approved tab instead.2. Your submission is in Sold status but the sale has fallen through.In both circumstances you can, but there are two different ways to go about it. For scenario 1, click here to open our Pulling Consignments from an Auction guide. For scenario 2, click here to open our Marking Sold Consignments as Unsold guide.

Re-assigning Unsold Consignments

As part of the VendorPlus+ Consignments system, you can easily transfer Unsold Consignments either back to the Approved tab or to a new Auction.

PrerequisiteReconciliation Required

Your Auction must be moved to Reconciliation status for your Item statuses to show as Sold and Unsold, and the Re-assign action will only appear on Consignments in Unsold status. Click here to open our Reconciling and Archiving a Timed Auction guide, or click here to open our Reconciling and Archiving a Webcast Auction guide.

Using the Re-assign tool in Manage Consignments

Step 1: Navigate to Consignment Manager > Submissions > Reconciled tab

Once you have Reconciled your Auction and logged into VendorPlus, in the Navigation menu at the top of your screen float your cursor over the Consignment Manager, then click Submissions:

Once the Manage Consignments menu loads, switch to the Reconciled tab, then click the Re-assign button on a Consignment in Unsold status:

Step 2A: Duplicate to another auction

You can use the Duplicate to another auction option to immediately transfer your Consignment to a new target Auction. Please note, for the Auction to appear in the “Target Auction” list, it must be present in VendorPlus and also in Live status.

Here are the steps on using the Duplicate to another auction option:

Select a Target Auction

After clicking Re-assign Selected, a panel will appear in the centre of your screen, with “Duplicate to another auction” being ticked by default.

Click Select Auction to open the Auction list and choose one of your Auctions, leave Link media ticked, then click the green Duplicate to Auction button:

Step 2B: Return to Approved

Tick Return to Approved tab

If you haven’t created a new Auction yet or don’t want to Re-assign your Unsold Consignments to your current slate of Auctions, inside the Re-assign Unsold Item(s) panel, you can instead tick the Return to Approved tab option, then click Return to Approved:

Step 3: Review and Sync your new Lots

Depending on the number of Consignments you are re-assigning, you’ll now see a progress and confirmation message, and your selected Consignments will be duplicated and displayed inside the Assigned tab, with the original Unsold Consignments now displaying a badge confirming which Auction they have been duplicated to:

You can now follow the normal workflow of checking and syncing your Items from the View Auctions > Item List for that Auction.

Auction Assignment History

You can keep track of which Auctions your Consignments have been assigned to via the Activity tab inside the Submission Details panel:

What if the Item was sold but falls through post-Auction?

If circumstances arise that require a Sold consignment be re-assigned/re-opened, we have a dedicated guide covering this here.

FAQ – Re-assigning Unsold Consignments

You have to re-assign the Consignment itself, as of v1.0.5, you will not be able to duplicate an Item if it is linked to a Consignment. The reason for this is to preserve the original status and history of the unsold item for auditing purposes, re-assigning will simply create a new linked item that won’t impact on the previous item.

Welcome to the Webtron Guide Base

Re-assigning Unsold Consignments

Using the Re-assign tool in Manage Consignments

Step 1: Navigate to Consignment Manager > Submissions > Reconciled tab

Step 2A: Duplicate to another auction

Select a Target Auction

Step 2B: Return to Approved

Tick Return to Approved tab

Step 3: Review and Sync your new Lots

Auction Assignment History

What if the Item was sold but falls through post-Auction?

FAQ – Re-assigning Unsold Consignments

Phone

After Hours Support

Welcome to the Webtron Guide Base

Using the Re-assign tool in Manage Consignments

Step 1: Navigate to Consignment Manager > Submissions > Reconciled tab

Step 2A: Duplicate to another auction

Select a Target Auction

Step 2B: Return to Approved

Tick Return to Approved tab

Step 3: Review and Sync your new Lots

Auction Assignment History

What if the Item was sold but falls through post-Auction?

FAQ – Re-assigning Unsold Consignments

Related Articles

Phone

After Hours Support