Bid
Context Category – Core Functionality Terminology.
Terminology Category – Universal Term, Feature Label, Portal Feature, Webtron Dashboard Terminology.
Alternate Terms – Increment Bid, Bidding on the Increment.
Definition – Bid, or Increment Bid, refers to when the Bidder clicks or taps the Bid button on an Item to place a Bid the current increment. In a Timed Auction and on the Marketplace, clicking or tapping Bid will open a Bid Confirmation panel and prompt the Bidder to confirm their intent to Bid, and also give them the option to Skip Confirmation for this Lot. In a Webcast Auction, clicking or tapping Bid will enter a bid on the current increment instantly.
Bidder
Context Category – Core Functionality Terminology.
Terminology Category – Universal Term, Feature Label, Portal Feature, Webtron Dashboard Terminology.
Alternate Terms – User, Registrant, Auction Registrant.
Definition – At the most basic level, Bidder is a universal term that refers to someone who has successfully completed the Create Account form on your Portal. We use the term User in place of Bidder inside the Webtron Dashboard, i.e., Users & Groups > Users = your Bidders list.
Bidder Registration Status
Bidder Registration Status controls
Context Category – Core Functionality Terminology.
Terminology Category – Universal Term, Webtron Dashboard Terminology.
Alternate Terms – Auction Registration controls, Bidder Registration controls, Registrant controls, Registration Status controls.
Bidder Registration Status controls refer to the buttons and options available inside the Webtron Dashboard’s Auction Registrations menu. Each individual Auction has it’s own Auction Registrations menu, and the Bidder Registration controls found within this menu enable a Dashboard Admin to manage Bidder registration statuses, which in turn control whether a Bidder has the ability to place bids on that specific Auction.
Unintended Notifications – Using any of the Registration Status controls defined below will send that Bidder a notification email. If you have not used these controls before, please get in touch with support@webtronoa.com to ensure the email template sent to the Bidder is customised to your intended wording.
The specific buttons/controls are defined below:
Bidder Registration Status controls definitions
The following definitions are separated by their location inside the Auction Registrations menu;
Registration Status controls and additional options above the Registrants table:
- Modify Filter (Auction Registrations menu) – Similar to the Modify Filter panels that appears in various other parts of the Webtron Dashboard, the Modify Filter panel here enables you to filter through several options unique to the Auction Registrations menu, such as;
- Registered between (Dates range)
- Username
- External User Ref
- First Name
- Surname
- Company (Company Name)
- Bidder Registration status (Pending, Approved, Suspended, Awaiting Deposit, Insufficient Data, and Issue with Deposit)
- Approve Selected Users (Registration Status control) – the Approve Selected Users control appears as a grey button above the Auction Registrants table, enabling you to bulk approve all Bidders selected via the checkbox on the left-hand edge of the table. Approving will move a Bidder’s Registration Status from their previous status (likely either Pending or Suspended) to Approved status.
- Request Deposit From Selected Users (Registration Status control) – the Request Deposit From Selected Users control appears as a grey button above the Auction Registrants table, enabling you to bulk request deposit from all Bidders selected via the checkbox on the left-hand edge of the table. Deposit management is not currently supported in the Webtron Dashboard, we do not recommend using this feature.
- Export These Registrants (Webtron Dashboard Export) – the Export These Registrants option appears as a blue button above the Auction Registrants table, in this context it is less a Registrant control and more an option to export and review your Registrants in spreadsheet form. Clicking Export These Registrants will export only registrants matching your current Modify Filter settings.
- Export All Registrants (Webtron Dashboard Export) – the Export All Registrants option appears as a blue button above the Auction Registrants table, in this context it is less a Registrant control and more an option to export and review your Registrants in spreadsheet form. Clicking Export All Registrants will export all registrants for this Auction, regardless of you Modify Filter settings.
Registration Status controls found inside the Registrants table under the Auctions column:
- Approve (Registration Status control) – Approve is a contextual Registration Status control that will appear under the Actions column for each Bidder that is any other Registration Status other than Approved. Clicking Approve will move that Bidder’s Registration Status to Approved and enable them to bid on that Auction.
- Request Deposit (Registration Status control) – Request Deposit appears as a blue button under the Actions column in the Auction Registrations menu. Clicking Request Deposit will move the Bidder’s Registration Status to Awaiting Deposit status. Deposits cannot be actioned or serviced through the Webtron Dashboard, we don’t recommend using this control.
- Request Further Information (Registration Status control) – Request Further Information appears as a blue button under the Actions column in the Auction Registrations menu. Clicking Request Further Information will move a Bidder’s Registration Status to Insufficient Data status. Bidders will receive an email notification customised to your wording, inviting them to reply to said email with the requested information.
- Suspend (Registration Status control) – Suspend appears as a blue button under the Actions column in the Auction Registrations menu. Clicking Suspend here will move a Bidder’s Registration Status to Suspended status, instantly preventing them from placing any further bids on this auction. They will also receive an email notification informing them of their suspension from bidding.